We can ship to most addresses around the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. There may be instances where the amount of products in a single shipment causing there to be a delay, or held in customs - we recommend that international shipments be made in small amounts. We would not be held accountable if there are any problems due to customs clearance.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full 100 grams.
You may return new, unopened items within 7 days of delivery for a full refund (shop credits) or replacement of the same product. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within one to two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business), the time it takes us to process your return once we receive it (1 to 2 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.